WORDPRESS MAINTENANCE SERVICES Some call it support. We call it proactive governance
Support reacts to problems. Governance prevents them. rtCamp manages plugin updates, security patches, platform upgrades, monitoring, and ongoing WordPress health, reducing operational risk for your enterprise. Plans start at $10,000 per year.
book a free platform health audit
ENTERPRISE WORDPRESS UI/UX DESIGN SERVICES
Some call it support. We call it proactive governance
Support reacts to problems. Governance prevents them. rtCamp manages plugin updates, security patches, platform upgrades, monitoring, and ongoing WordPress health, reducing operational risk for your enterprise. Plans start at $10,000 per year.
book a free platform health audit
Leading brands trust our expertise
Why enterprises trust us
WordPress VIP Premier Partner
500+
Enterprise Engagements
SOC II Type 2 Compliant
ISO 27001 Certified
Automattic Premier Partner
Pagely Certified Partner
Kinsta Elite Partner
Proactive vs Reactive maintenanceFix it when it breaks vs keep it fit at all times
Most enterprise WordPress teams handle maintenance reactively. In other words, they fix things when they break. rtCamp’s maintenance model is proactive, scoped, and tied to platform performance.
Reactive maintenanceProactive maintenanceSite outageThe team is alerted by a user complaint or a monitoring tool. Response time depends on who’s available.
⚠️ Risk: unpredictable recovery time24/7 automated monitoring triggers immediate escalation to rtCamp. Root cause is addressed directly.
✅ Defined SLA, not best-effortPlugin installationA marketer requests a new plugin. It’s installed directly in production without reviews, performance baselines, or compatibility checks.
⚠️ Risk: performance regressionNo plugin is installed without an engineering review, including security audit, compatibility check, and performance baseline. We don’t let plugin sprawl happen.
✅ Governed plugin stackSecurity vulnerabilityA known CVE sits unpatched for weeks. The team finds out when a scanner flags it, or when an incident does.
⚠️ Risk: expanding attack surfaceContinuous automated scanning catches vulnerabilities before they become incidents.
✅ Patched before it’s a problemCore Web Vitals dropA CWV regression goes unnoticed for months. The team only discovers it when organic rankings fall or a campaign underperforms.
⚠️ Risk: SEO and campaign damageCWV baselines are tracked monthly. Regressions are caught and addressed in the same reporting cycle.
✅ Performance stays ahead of campaignsInfrastructure sprint skippedInfrastructure tasks defer to the next sprint. Then the sprint after that. Technical debt compounds.
⚠️ Risk: roadmap velocity blockedMaintenance runs on a fixed monthly cadence independent of sprint planning.
✅ Roadmap capacity protectedPlugin updatesUpdates run when someone remembers, or when a vulnerability alert is urgent enough to act on. The update ships to production, without staging tests.
⚠️ Risk: regression in productionEvery plugin update is staged, regression-tested, and QA-signed before it goes to production. Nothing ships blind.
✅ Platform stability maintained
What’s included Our maintenance engagements cover it all
Every engagement includes plugin governance, security scanning, CWV tracking, incident escalation, and a monthly platform health report, so your team ships against the roadmap.
Monthly plugin updates
No update ships without regression testing. Your plugin stack doesn’t become a liability.
Governed plugin reviews
Nothing gets installed, updated, or deprecated without engineering sign-off.
Core Web Vitals tracking
CWV data reviewed monthly. Performance regressions caught before they affect organic rankings.
Coordination with hosting provider
Security and uptime issues escalated to your hosting provider on your behalf.
WordPress & PHP version updates
Core version updates are validated before they hit production.
Automated security scanning
Continuous scanning against known CVEs. We fix issues before they become incidents.
24/7 automated monitoring & emergency alerts
Site outages and sudden performance drops trigger immediate escalation.
Monthly platform health report
Includes new Relic performance data, plugin status, security findings, and recommended platform actions.
Starts from: $10,000/year
Let’s start by identifying the scope of the maintenance engagement.
What we offer You get a team, dedicated to your platform, not a help desk
Most maintenance retainers give you a ticket queue and a rotating cast of support representatives. rtCamp’s model gives you a team.
Account manager
Your single point of contact. Keeps delivery on track, communicates proactively, and makes sure the platform roadmap stays aligned with business priorities.
Project manager
Owns the maintenance cadence. Every update, every QA cycle, every monthly report runs on schedule, without you having to chase it.
Engineering manager
Senior WordPress architect on your account. Available for technical decisions, plugin governance sign-off, and anything that requires platform-level judgement, not just execution.
QA analyst
Every update is tested before it ships. Plugin updates, core version changes, and security patches go through QA assurance.
60 free hours per year
Available for code reviews, new integrations, editorial workflow changes, or ad-hoc requirements outside the regular cadence.
Unlimited on-demand support
Additional consultancy and development available at $100/hour. Scale your team up for a campaign spike, a new brand launch, or a time-sensitive build.
Book a free platform health audit
We’ll review your current setup and propose a maintenance package that fits you most.
Penske Media: 7+ year partnership that scaled with the business
What started as a single-engineer engagement grew into a dedicated team of more than ten engineers, allowing the platform to continuously adapt to changing business needs, growing traffic, and an expanding roadmap.
- 7+ years of partnership
- From 1 engineer to 10+ team
- Platform evolved without a costly replatform
rtCamp’s thoughtful and low-disruption approach to the migration made the process smooth and seamless. This partnership has laid the groundwork for a powerful platform that can support advanced features and expansion—the proof being our recent acquisition of Pinstripe Media, adding 4 additional media properties to our portfolio. rtCamp remains a reliable partner as our platform continues to grow and evolve.
Kevin Cooper
Chief Growth Officer, Private Media
Easy to start How our maintenance retainer works
Start with an audit. Leave with a plan.
Step 1
Free platform health audit
We review your plugin catalogue, CWV baseline, security posture, and integration dependencies. You get a platform health baseline that informs our engagement scope.
Step 2
Best-fit maintenance package
Based on the audit, we recommend the right engagement level. Some platforms need monthly governance and light support. Others need active engineering involvement alongside the maintenance cadence.
Step 3
The team delivers month after month
Your dedicated team runs the maintenance: plugin updates staged and QA-tested, security scans continuous, performance monitored, health report delivered.
- Step 1
- Step 2
- Step 3
Why rtCamp We don’t just maintain WordPress. We help build it
Every engineer on a maintenance engagement has been vetted to WordPress VIP standards and has delivered on enterprise platforms. It’s the same team that runs migrations, builds governed architectures, and contributes to WordPress core.
Contributed to 35 consecutive WordPress releases
Our engineers contribute to WordPress core. When a security patch ships, we understand what changed at the architecture level.
Official maintainers of AI architecture in WordPress core
Our recent contributions include OpenRouter, LM Studio, and OpenAI. Learn more. These are AI Connectors for WordPress 7.0.
6-year average client partnership
Maintenance clients stay because the platform stays ahead of the business. The team that onboards you in month one is still accountable in year three.
500+ enterprise engagements delivered
We’ve worked with enterprise teams across media, automotive, industrial, and SaaS.
Experts in multisite and multi-brand platforms
The world’s biggest enterprises choose rtCamp to develop and maintain their WordPress platforms.
One fixed rate
Starting at $10,000/year. Scope is confirmed before the retainer begins. You have no surprises mid-engagement.
What’s next Maintenance keeps the platform healthy. The Growth retainer moves it forward
If you have a roadmap, new features to launch, our Growth retainer gives you a dedicated team to make steady progress.
Free platform health audit
Get a picture of your platform’s health and receive expert recommendations on the best path forward.
Enterprise staff augmentation
Senior WordPress engineers embedded in your team, available within days.
WordPress growth
Get 200 hours of expert WordPress development, site upkeep, performance tuning, and campaign builds at just 1/5th the cost of hiring in-house.
Frequently asked questions
I have a multi-site setup. Does this cover all my sites?
Yes. rtCamp has maintained multi-brand WordPress platforms for organisations running multiple sites in multiple regions.
How quickly does the team respond to a critical incident?
24/7 automated monitoring triggers immediate escalation. For site outages and sudden performance drops, rtCamp coordinates directly with your hosting provider on your behalf.
What information do you need to get started?
We start with a platform health audit. We’ll need access to your WordPress environment, your plugin list, your hosting setup, and your current monitoring configuration. The audit takes approximately 20 hours and produces a written platform health report.
Can this package be customised?
Yes. The base retainer starts at $10,000/year. The scope is confirmed after the audit.
What’s the difference between managed maintenance and a Growth retainer?
Maintenance keeps the platform stable and governed. The Growth retainer adds block hours for product delivery: new features, campaign tooling, editorial improvements. Most maintenance clients move to a Growth retainer within 12 months when the platform is stable enough to execute against a roadmap.